Terms & Conditions

Terms And Conditions/Privacy Policy

Privacy Policy
We value your trust. In order to honour that trust, Midhila Murals/Midhila Mural classes adheres to ethical standards in gathering, using, and safeguarding any information you provide. Please read this privacy policy ('Policy') carefully before using the Website, our services and products, along with the Terms of Use ('ToU') provided on the Website. Your use of the Website or services in connection with , Website or products ('Services'),  shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website or avail any of our Services.
User Provided Information
The Website/Services/products obtains the information you provide when you register for the Services or products. When you register with us, you generally provide (a) your name, email address, location, phone number, password (b) information you provide us when you contact us for help; (c) information you enter into our system when using the Services/products, such as while asking doubts, participating in discussions . The said information collected from the users could be categorized as "Personal Information", "Sensitive Personal Information" and "Associated Information". Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as 'Information' in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Website or Services , so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your own credentials. Further, you shall, at any time while using the Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, Midhila Murals/Midhila Mural Classes fully reserves the right not to allow further usage of the website thereunder to you.

We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful for you.
We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, we limit access to this Information to authorized persons only who need to know that information in order to operate, develop or improve our Website or service. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
How Long Do We Retain User Data?
Currently, we plan to retain user data while an account is active and for at least four years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
User communications
When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
Changes to this Statement
As the site evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.
Your Consent
We believe that, every user of our Website or Service must be in a position to provide an informed consent prior to providing any Information required for the use of the Website. By registering with us , you are expressly consenting to our collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.
Contact Information
We shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at: Midhila Murals,Shangrila Highway Gardens,16th Mile Stone ,Thonnakkal PO, email: muralclasses@midhilamurals.com in case of any queries.

Terms & Conditions

These Terms & Conditions ("Terms") of (a) use of our website www.midhilamurals.comÿ("Website"), or any products or services in connection with the Website/products ("Services") ÿor (b) any modes of registrations are between Midhila Murals("Site/We/Us/Our") and its users ("User/You/Your").
Please read the Terms and the privacy policy of the site ("Privacy Policy") with respect to registration with us, the use of Website, ÿServices and products carefully before using the website, ÿServices or products. In the event of any discrepancy between the Terms and any other policies with respect to the Website or Services or products, the provisions of the Terms shall prevail.
Your use/access/browsing of the Website or the Services or products or registration (with or without payment) through any means shall signify Your acceptance of the Terms and Your agreement to be legally bound by the same.
If You do not agree with the Terms or the Privacy Policy, please do not use the Website or avail the Services or products. Any access to our Services or website through registrations is non transferable.
Except as mentioned below, all information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, images, graphics, video, script , contained in the , Website,  products are proprietary property of Midhila Murals ("Proprietary Information").ÿ No Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from Us and nothing on this Website or Services shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to Us, to the User. You may own the medium on which the information, content or materials resides, but We shall at all times retain full and complete title to the information, content or materials and all intellectual property rights inserted by Us on such medium. Certain contents on the Website may belong to third parties. Such contents have been reproduced after taking prior consent from said party and all rights relating to such content will remain with such third party. Further, you recognize and acknoweldge that the ownership of all trademarks, copyright, logos, service marks and other intellectual property owned by any third party shall continue to vest with such party and You are not permitted to use the same without the consent of the respective third party.
Your use of our Website and Services is solely for Your personal and non-commercial use. Any use of the Website, Services or products or ÿtheir contents other than for personal purposes is prohibited. Your personal and non-commercial use of this Website and our Services shall be subjected to the following restrictions:
You may not decompile, reverse engineer, or disassemble the contents of our Website or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the our Website , or remove any copyright, trademark registration, or other proprietary notices from the contents of our Website .
You will not (a) our Website (b) advertise or sell the , Services or domain names or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website/our products and Services in any way that is unlawful, or harms Us or any other person or entity as determined by  Us
No User shall be permitted to perform any of the following prohibited activities while availing our Services:
Interfering with any other person's use or enjoyment of the website.
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner, committing any act that amounts to the infringement of intellectual property or making available any material that infringes any intellectual property rights or other proprietary rights of anyone else;
Make available any content or material that You do not have a right to make available under any law or contractual or fiduciary relationship, unless You own or control the rights thereto or have received all necessary consents for such use of the content;
Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
Post, transmit or make available any material that contains viruses, trojan horses, worms, spyware, time bombs, cancelbots, or other computer programming routines, code, files or such other programs that may harm the website, interests or rights of other users or limit the functionality of any computer software, hardware or telecommunications, or that may harvest or collect any data or personal information about other Users without their consent;
Access or use the Website in any manner that could damage, disable, overburden or impair any of the Website's servers or the networks connected to any of the servers on which the Website is hosted;
Intentionally or unintentionally interfere with or disrupt the services or violate any applicable laws related to the access to or use of the Website violate any requirements, procedures, policies or regulations of networks connected to the Website, or engage in any activity prohibited by these Terms;
Disrupt or interfere with the security of, or otherwise cause harm to, the Website/Services, materials, systems resources, or gain unauthorized access to user accounts, passwords, servers or networks connected to or accessible through the Website/Services/products or any affiliated or linked sites;
Interfere with, or inhibit any user from using and enjoying access to the Website/ Services/products, or other affiliated sites, or engage in disruptive attacks such as denial of service attack on the Website/Services.
Use deep-links, page-scrape, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to increase traffic to the Website/Services/products, to access, acquire, copy or monitor any portion of the Website/Services/products, or in any way reproduce or circumvent the navigational structure or presentation of the site or any content, to obtain or attempt to obtain any content, documents or information through any means not specifically made available through the Website/Services/products;
Alter or modify any part of the Services;
Use of Services for purposes that are not permitted by: (i) these Terms; and (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdiction; or
Violate any of the terms specified under the Terms for the use of the Website/Services/products.
Upon registration through any means whatsoever Midhila Murals/Midhila Mural Classes may contact You through the registered mobile number or e-mail or any other mobile number or contact number or email provided by You to enable effective provision of Services. The User expressly permits Us to contact him/her and the student utilising the Services, through the above mentioned means at any time post registration. .-. Further, we shall have the right to monitor the download and usage of the services/products and the contents thereof by the User/student, to analyze such usage and discuss the same with the User/student to enable effective and efficient usage of the Services. 
We reserve the right to determine the criteria for provision of various elements of Services to the different categories of Users based on its policies. Hence, registrations do not automatically entitle the User to any and all elements of Services provided by Us and We shall be entitled to exercise its discretion while providing access to and determining continuity of certain elements of Services. We reserve the right to extend, cancel, discontinue, prematurely withdraw or modify any of Our Services at Our discretion.
In order to access the Services and to avail the use of the products, You shall be required to register yourself with the Services/products, and maintain an account with the Services/products. You will be required to furnish certain information and details, including Your name, mobile number, e-mail address, residential address, grade/class of the student, school name, payment information (credit/debit card details) if required, and any other information deemed necessary by the Website/services. With respect to the provision of information, the following may be noted:-
It is Your sole responsibility to ensure that the account information provided by You is accurate, complete and latest.
You shall be responsible for maintaining the confidentiality of the account information and for all activities that occur under Your account. You agree to (a) ensure that You successfully log out from Your account at the end of each session; and (b) immediately notify Us of any unauthorized use of Your account.ÿ If there is reason to believe that there is likely to be a breach of security or misuse of Your account, we may request You to change the password or we may suspend Your account without any liability to Us, for such period of time as we deem appropriate in the circumstances. We shall not be liable for any loss or damage arising from Your failure to comply with this provision.
You acknowledge that Your ability to use Your account is dependent upon external factors such as internet service providers and internet network availability and We cannot guarantee accessibility to the Website at all times. In addition to the disclaimers set forth in the Terms, We shall not be liable to You for any damages arising from Your inability to log into Your account and access the services of the Website at any time.
Persons who are "competent/capable" of contracting within the meaning of the Indian Contract Act, 1872 shall be eligible to register for all Our products or Services. Persons who are minors, un-discharged insolvents etc. are not eligible to register for Our products or Services. As a minor if You wish to use Our products or Services, such use shall be made available to You by Your legal guardian or parents, who has agreed to these Terms. In the event a minor utilizes the Website/Services, it is assumed that he/she has obtained the consent of the legal guardian or parents and such use is made available by the legal guardian or parents. We will not be responsible for any consequence that arises as a result of misuse of any kind of Our Website or any of Our products or Services that may occur by virtue of any person including a minor registering for the Services/products provided. By using the products or Services You warrant that all the data provided by You is accurate and complete and that student using the services has obtained the consent of parent/legal guardian (in case of minors). We reserve the right to terminate Your subscription and / or refuse to provide You with access to the products or Services if it is discovered that You are under the age of 18 (eighteen) years and the consent to use the products or Services is not made by Your parent/legal guardian or any information provided by You is inaccurate. You acknowledge that We do not have the responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification. Any persons under the age of 18 (eighteen) should seek the consent of their parents/legal guardians before providing any Information about themselves or their parents and other family members on the website.
You agree to defend, indemnify and hold harmless Midhila Murals/Midhila Mural class, owners or artists  from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) Your use of and access of the Website/Services; (ii) Your violation of any term of these Terms or any other policy of our site; (iii) Your violation of any third party right, including without limitation, any copyright, property, or privacy right; or (iv) any claim that Your use of the Website/Services has caused damage to a third party. This defense and indemnification obligation will survive these Terms.
In no event shall Midhila Murals/Midhila Mural Class, owners or artists  be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits or any other claim arising out, of or in connection with, Your use of, or access to, the Website.
In the event of Your breach of these Terms, You agree that Midhila Murals/Midhila Mural Class will be irreparably harmed and may not have an adequate remedy in money or damages. We therefore, shall be entitled in such event to obtain an injunction against such a breach from any court of competent jurisdiction. Our right to obtain such relief shall not limit its right to obtain other remedies.
Any violation by You of the terms of this Clause may result in immediate suspension or termination of Your Accounts apart from any legal remedy that We can avail. In such instances, We may also disclose Your Account Information if required by any Governmental or legal authority. You understand that the violation of these Terms could also result in civil or criminal liability under applicable laws.
The Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Further, the Terms shall be subject to the exclusive jurisdiction of the competent courts located in Thiruvananthapuram and You hereby accede to and accept the jurisdiction of such courts.
We have the right to change modify, suspend, or discontinue and/or eliminate any aspect(s), features or functionality of the Website or the Services as it deems fit at any time without notice. Further, We have the right to amend these Terms from time to time without prior notice to you. We make no commitment, express or implied, to maintain or continue any aspect of the Website. You agree that the We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Services. All prices are subject to change without notice.
General Provisions:
Assignment: You cannot assign or otherwise transfer Your obligations under the Terms, or any right granted hereunder to any third party. The We's rights under the Terms are freely transferable by the We to any third parties without the requirement of seeking Your consent.
Severability: If, for any reason, a court of competent jurisdiction finds any provision of the Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of the parties as reflected by that provision, and the remainder of the Terms shall continue in full force and effect.
Waiver: Any failure by Us to enforce or exercise any provision of the Terms, or any related right, shall not constitute a waiver by Us of that provision or right.
Relationship: You acknowledge that Your participation on the Course, does not make You an employee or agency or partnership or joint venture or franchise of the We.
We provide these Terms so that You are aware of the terms that apply to your use of the Website/ and Services. You acknowledge that,  We have given You a reasonable opportunity to review these Terms and that You have agreed to them.
Refund Policy:
Online Mural Class(Midhila Murals) Refund Policy:
        Payments once made are not refundable in normal cases. Refunds for online courses are only given under the following circumstances:
The student/user did not access any portion of the online course AND the student/user requests a refund, in writing via email mentioning the reason for "Refund request", within 24 hrs from the date of the payment (Welcome mail  Receipt) . A full refund will be issued only for genuine cases deducting an administrative fee of INR1500/$20.

There will be no refunds for Mural online courses once a course has been accessed in any manner.
For refunds please contact muralclasses@midhilamurals.com mentioning subject line "Refund".
Any feedback You provide with respect to the Service shall be deemed to be non-confidential. The Service shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii)  We are not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) the Service may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Us for the feedback under any circumstances, unless specified.
Under no circumstances shall  We be held responsible in any manner for any content provided by other users even such content is offensive, hurtful or offensive. Please exercise caution while accessing the Service.
Customer Care:
We make all best endeavors to provide You with a pleasant experience. In the unlikely event that You face any issues, please contact us muralclasses@midhilamurals.com